Operating Entity

UNIFORMS AT WORK AUSTRALIA PTY LTD

ABN 76 632 790 375

Unit 1/55 Poole St
Welshpool
WA 6106
Australia

Phone: 08 9279 7744
Email: sales@uniformsatwork.com.au

Uniforms at Work is an Australian-based company. This is an Australian Website.

Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Introduction 

Uniforms @ Work regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Uniforms @ Work users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Uniforms @ Work at (08) 9279 7744

Collection of Information

In order to use the Uniforms @ Work website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Uniforms @ Work is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information 

Any details collected from Uniforms @ Work customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information 

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at sales@uniformsatwork.com.au

Access to Collected Information 

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at sales@uniformsatwork.com.au

Orders 

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). 

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. 

Communications  

Uniforms @ Work uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details.

Third Parties  

Uniforms @ Work does not share any information with third parties for any unknown or unrelated uses. 

Legal  

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. 

Links  

Links on the Uniforms @ Work site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.uniformsatwork.com.au

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, or the homepage, or any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by Email, or by means of a notice on our homepage.

Shipping Policy

Order processing times

All orders are processed within 2 to 4 business days (excluding weekends and WA holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped or ready for pickup.  Backorders 

Deliver area

We do Australia domestic delivery only.

 

Shipping Rates and Estimates

Shipping fees depend on Product weight and size.  fees will display on the shopping cart. 

 

Shipping Method

• • Free local pickup from Unit 1/55 Poole St, Welshpool WA 6106  
    • We notification by email or message when your order ready for pickup.  
  • Australia Post parcel or same shipping   
    • ETA: 7 - 10 Business Days
  • Express Shipping: Star Track or same shipping 
    • ETA: 2 - 4 Business Days

Damaged parcel

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@uniformsatwork.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Returns Policy

• All items may be returned excluding items with embroidery.
• If for any reason you are not completely satisfied with your purchase we will give you a Seven (7) day money-back guarantee from the time you receive the goods. Please email us at sales@uniformsatwork.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.
• This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
• In the event that your order arrives damaged in any way, please email us as soon as possible at sales@uniformsatwork.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
• If you have simply changed you're mind or ordered an incorrect item you will be subject to pay for the return of your item. You will also be subject to pay a $20 plus 10% restocking fee.
  Please attempt to use original packaging. If you do not have original packaging please package sensibly.
• We recommend that you return the product via Registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore, advise you take out shipment registration of insurance with your postal carrier. Uniforms @ Work will not be responsible for parcels lost or damaged in transit if you choose not to insure.

If you have any enquiries regarding this document and the payment services offered by CommWeb please contact us on Phone: 08 9279 7744 or Email: sales@uniformsatwork.com.au