Returns Policy

• All items may be returned excluding items with embroidery.
• If for any reason you are not completely satisfied with your purchase we will give you a Seven (7) day money-back guarantee from the time you receive the goods. Please email us at sales@uniformsatwork.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.
• This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
• In the event that your order arrives damaged in any way, please email us as soon as possible at sales@uniformsatwork.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
• If you have simply changed you're mind or ordered an incorrect item you will be subject to pay for the return of your item. You will also be subject to pay a $20 plus 10% restocking fee.
  Please attempt to use original packaging. If you do not have original packaging please package sensibly.
• We recommend that you return the product via Registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore, advise you take out shipment registration of insurance with your postal carrier. Uniforms @ Work will not be responsible for parcels lost or damaged in transit if you choose not to insure.